Shipping policy

LensFX Shipping Policy

Fast and Reliable Shipping

At LensFX, we're committed to getting your new lenses to you as quickly as possible. That's why we offer free 2 working day shipping anywhere in New Zealand on all orders.

Our Shipping Partner

We've partnered with Courier Post, a trusted and efficient shipping provider, to ensure your lenses arrive safely and on time.

Shipping Timelines

  • Order Processing: Orders placed before 2 PM NZDT on weekdays will be processed and shipped the same day. Orders placed after 2 PM NZDT or on weekends/holidays will be processed the next business day.
  • Delivery Time: Delivery typically takes 2 working days. Please note that deliveries to rural addresses may take an additional day or two.

Tracking Your Order

You'll receive a tracking number via email once your order has shipped. You can use this number to track the progress of your package on the Courier Post website.

Important Notes

  • Working days are Monday to Friday, excluding public holidays.
  • We cannot guarantee specific delivery times and are not liable for delays caused by Courier Post or factors beyond our control (e.g., weather events).

Contact Us

If you have any questions about our shipping policy or your order, please don't hesitate to contact us at shop@lensfx.co.nz